24HR Renault Roadside Assistance
Simply dial 0861 736 2858 for 24 hours a day, 365 days a year Renault Roadside Assistance!
When you call the number provided above you will either be assisted on the scene if the issue is a minor one, or in the case of a major mechanical breakdown or accident your vehicle will be towed to the nearest Renault dealership.
When Can I Use Renault Roadside Assistance?
When you purchase a new car from us or any other Renault dealer you become part of an exclusive automotive group! One which has been providing for their car owner for more than 100 years. We are literally there for you always and our Renault Roadside Assistance Plan can help in a variety of circumstances when things go wrong, these include but are not limited to:
- Battery issues, or at times when your Renault will not start
- At times when you have lost your keys or locked them in the car
- When you have a flat tyre and are unable to change it yourself
- If you have run out of fuel, or the incorrect fuel has been put into your car
It is important to note that transport to the nearest Renault dealership will be provided if or when the Renault vehicle covered by the Roadside Assistance Plan is broken down and automotive problem cannot be identified or cannot be rectified on the spot. Please speak to your Renault Sales Executive ti find out more!
Is My Renault Covered by the Roadside Assistance Plan?
If you are the owner of a new Renault vehicle that is less than 5 years old or has done less than 150,000km (whichever comes first), then your vehicle is covered by our 24 hour Roadside Assistance Plan. Additionally, there is the option to extend your Roadside Assistance Cover when it expires after the 5 year / 150,000km period. Please feel free to contact us at Group1 Renault in Cape Town or Johannesburg to find out more about how we can give you driving peace of mind no matter if you drive a New Renault Vehicle or a Used Renault Vehicle.
Renault Roadside Security Comes as Standard with Renault!
Your safety and security is our number one priority! This is why we provide the highest level of personal security to our drivers in metropolitan areas with our “Stand By You” plan. If you have broken down and feel that your security and safety is being compromised, then simply call the following number:
Renault Roadside Security Telephone Number: 0800 600 189
A security team will then be immediately dispatched to your location while you wait for the roadside assitance to help get your vehicle back on the road!
Want to Know More About Roadside and Customer Assistance?
Customer Service is king, and we at Group1 Renault offer more than just a Roadside Assistance Plan. To find out more about how we can help you please call us on 021 201 1867 and ask about our:
- Our 5 Year / 150 000km Warranty
- Our Renault Service Plan
- Our Renault Maintenance Plan
- Our Spare Parts Mobility Solution